TERMS & CONDITIONS
You agree to use Fobae.com only for purposes that are permitted by this Terms & Conditions and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree that you will not access or attempt to access the Website other than through the interface that is provided by the company, until & unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of the company. You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell any information from the Website for any purpose.
You agree that you are solely responsible for any breach of obligations under this Terms & Conditions and for the consequences (including any loss or damage which Fobae.com may suffer) of any such breach.
All contents included on the website, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively called as "Content") is owned or licensed property of Fobae.com or its suppliers/licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Contents on the website is the exclusive property of the company .The company and its suppliers & licensors expressly reserve all intellectual property rights in all Contents.
Legal Capacity to Make Agreements and Transact
If you are under the age of eighteen (18) years, you cannot place orders with Fobae.com. By accepting these Terms & Conditions, you acknowledge that you are above the age of eighteen (18) years & above. Should Fobae suffer any damage or other losses as a result of a transaction entered into by a minor, Company reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with the website.
- Base Currency.
All fees and prices are in UAE Dirhams (AED)
- Changing of Prices:
Fobae.com. prices are subject to modification at any time. Prices may also vary due to product launch, promotional offer or bundle offers. Prices of items which are not in stock or that are available for pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
- Typographical Errors:
Fobae.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Website is labeled with an incorrect price due to some typographical, informational, technical or other error, Fobae.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Additionally, all hyperlinks to other Websites from the Fobae.com are provided as resources to customers looking for additional information and/or professional opinion. Company does not assume responsibility for the claims and/or representations made on these or any other Websites.
- FREE Delivery 2 Business Days
Delivery within 1-2 business days, in addition 24-48 hours to process the order. This option is available for orders where amount above DHS 350/-. But we have some promotional products and we cannot give free delivery services. For those products we will charge for delivery separately.
- 2-3 Business Days
Delivery within 2 or 3 business days + 24-48 hours to process the order. This options All orders may require 24-48 hours processing time before shipping.
- Fobae.com does not process orders during weekends.
- No deliveries will be made on Fridays.
- We do not guarantee same day shipping.
- We do not offer International shipping option at this time.
- Exact delivery times cannot be guaranteed.
- Placing An Order
Order can be placed through the website or via telephone. When you place an order from the website, you have to be sure that personal data is correct and updated. Company suggests the Customer to proof-read his/her form several times before validating an order. Company is neither responsible for sending e-mails to the wrong.
E-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
- Processing Time
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Fobae.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.
- Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Company reserves the right to accept or decline your order for any reason at any time after receipt of your order. Company reserves the right to supply less than the quantity you ordered of any item, at any time after receipt of your order, without prior notice to you. We may require additional verifications or information before accepting any order.
- Order Acknowledgement
The company will keep you informed of your order status via e-mail. All tracking information will be emailed to your Email ID once your order has been processed or about any changed status. You may also acquire your order status and other live updates by logging into your account on our Website.
- Change Orders
You may request to change your order provided the order has not already been charged to your account. Please call us during business operation hours to request change of your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending order change request via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
- Cancel Orders
You may request to cancel an order , provided the order has not already been processed and shipped. Simply call us during business operation hours to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.
We currently offer COD (Cash on Delivery) payments. However, Cash n Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software. The company or its associated partners and employees cannot be held responsible in such a scenario or circumstance. we reserve the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. We also reserve the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.
The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in our company database.
Fobae International PVT.LTD will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security, please contact support@Fobae.com.
If any dispute, claim, controversy or difference (including in relation to any tortuous or statutory claim) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE.
The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of Fobae.com to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and the company shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.
Limitations of Liability:
In All Circumstances Fobae.com Maximum Liability is Limited to the Purchase price of the products sold. Company shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. company shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not fobae.com has been made aware of the possibility of such claims or damages.
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Fobae.com and Fobae shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.